Generative AI in SaaS and Cloud
How Generative AI is transforming SaaS and cloud through smarter UX, new monetization models, and responsible, scalable adoption.
About the Event
This Freshworks webinar explored the rapid rise of Generative AI and its growing impact on SaaS businesses and cloud platforms.
The session highlighted why GenAI represents a major technological shift, transforming product capabilities, customer experiences, and operational models.
Led by Sreedhar Gade, the discussion provided practical insights into real-world use cases, infrastructure cost considerations, monetization strategies, and the importance of responsible AI governance.
Attendees gained a balanced, strategic perspective on how to scale Generative AI thoughtfully while preparing their organizations for sustainable innovation and long-term cultural transformation.
What you’ll learn:
How Generative AI is reshaping SaaS products and cloud platforms
Key differences between traditional AI and Generative AI
Practical GenAI use cases in SaaS environments
Cost implications of GPU-based infrastructure and scaling strategies
Monetization models for AI-powered features
Best practices for responsible AI governance